Meet the team

Amazing people across Australia


We're helpz

Introducing our team

helpz provides Positive Behaviour Support and Allied Health services in NSW, Queensland, ACT, Victoria and South Australia. We're a network of over 55 clinicians specialising in fields like Behaviour Support, Occupational Therapy, Music Therapy, Counselling, Psychology and more. They’re supported by an amazing team of Network Leads and head office staff. So, let's get to know some of the people at helpz. We're truly excited to be part of your journey!

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helpz Team members

Meet the team

Founder & Managing Director

Danny has over 25 years of experience in the Disability sector in Australia. This includes 16 years of working for the NSW Government, across multiple portfolios of Supported Accommodation, Ethics and Professional Standards, Clinical Governance, Community Support, Senior Leadership and Directorship.


The next phase compliments his additional experience in the not for profit space where he led sector transition and transformation in the unprecedented reform to the NDIS in Allied Health and Behaviour Support operations across NSW, Queensland and Victoria.


This partnership with Philip O'Sullivan brings an evolved, informed and sustainable NDIS business strategy.  Participants will reach the next level of empowerment, inclusion and independence through a work-life balance employment model where clinicians can deliver flexible and innovative practice.


Danny is a Registered Behaviour Support Practitioner and Registered Nurse, graduating from the University of Sydney with post-graduate qualifications in Public Sector Management. He strives for increased access, quality and standards of support for People with a Disability so they reach their goals and be as independent as they can be.

Founder & Chairman

Philip has an Hons Degree in Pure Economics from University College Dublin and over 25 years experience in exec and medical recruitment. This is the basis for developing the helpz platform,  best practice retention and remuneration to deliver premium outcomes for NDIS participants.


In 2003 Philip launched, with external financial backing, Charterhouse Partnership, a venture which enjoyed considerable success and saw him rewarded with a Young Businessman of the Year award in 2005. A year later, the group had offices in Sydney, Melbourne, Singapore and HK.

 

Callaways Executive began in 2008, with the single aim of delivering a boutique recruitment service. In both 2011 and 2013 Callaways won Seek Executive Recruiter of the Year Award. 


Philip co-founded Omega Medical in 2011 and it has grown to become a leader in the recruitment of locum and permanent positions for medical professionals in Australia. 


Identifying the changing landscape for clinicians in the NDIS arena, Philip has partnered with Danny Burgess to create a platform that dramatically improves the conditions and remuneration for frontline Disability sector clinicians.

Service Support Manager

Elinor joined the Disability sector working for the NSW Government as a Therapy Assistant where she supported Allied Health and Behaviour Support practitioners and operational management teams.


Moving into systems support and project roles, she went on to support a range of transition projects as the sector transformed with the introduction of the NDIS.


More recently, her work has focused on advocating for and driving client-centric continuous improvement, including the development and implementation of systematic feedback and consultation frameworks across a diverse range of services for a not-for-profit organisation, including Disability, community-based aged care, and child, youth, and family support services.


Elinor brings an integral layer to the NDIS Disability standards, with experience across client voice and client experience, organisational quality improvement, practice support, outcomes measurement and compliance.  She has skills in information management, discovered through her Master of Museum Studies, where this enriched her skills in data collection and analysis,  communication and passion about ensuring systems and processes supporting the delivery of quality practice, services  and decision-making as easily, efficiently and effectively as possible.

Danny Burgess, helpz Founding Manager and Director

Danny Burgess

Founder & Managing Director

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    Danny has over 25 years of experience in the Disability sector in Australia. This includes 16 years of working for the NSW Government, across multiple portfolios of Supported Accommodation, Ethics and Professional Standards, Clinical Governance, Community Support, Senior Leadership and Directorship.


    The next phase compliments his additional experience in the not for profit space where he led sector transition and transformation in the unprecedented reform to the NDIS in Allied Health and Behaviour Support operations across NSW, Queensland and Victoria.


    This partnership with Philip O'Sullivan brings an evolved, informed and sustainable NDIS business strategy.  Participants will reach the next level of empowerment, inclusion and independence through a work-life balance employment model where clinicians can deliver flexible and innovative practice.


    Danny is a Registered Behaviour Support Practitioner and Registered Nurse, graduating from the University of Sydney with post-graduate qualifications in Public Sector Management. He strives for increased access, quality and standards of support for People with a Disability so they reach their goals and be as independent as they can be.

Philip O'Sullivan, helpz Founder and Chairman

Philip O'Sullivan

Founder & Chairman

  • Learn More

    Philip has an Hons Degree in Pure Economics from University College Dublin and over 25 years experience in exec and medical recruitment. This is the basis for developing the helpz platform,  best practice retention and remuneration to deliver premium outcomes for NDIS participants.


    In 2003 Philip launched, with external financial backing, Charterhouse Partnership, a venture which enjoyed considerable success and saw him rewarded with a Young Businessman of the Year award in 2005. A year later, the group had offices in Sydney, Melbourne, Singapore and HK.


    Callaways Executive began in 2008, with the single aim of delivering a boutique recruitment service. In both 2011 and 2013 Callaways won Seek Executive Recruiter of the Year Award. 


    Philip co-founded Omega Medical in 2011 and it has grown to become a leader in the recruitment of locum and permanent positions for medical professionals in Australia. 


    Identifying the changing landscape for clinicians in the NDIS arena, Philip has partnered with Danny Burgess to create a platform that dramatically improves the conditions and remuneration for frontline Disability sector clinicians.

Elinor Langtry, helpz Service Support Manager

Elinor Langtry

Service Support Manager

  • Learn More

    Elinor joined the Disability sector working for the NSW Government as a Therapy Assistant where she supported Allied Health and Behaviour Support practitioners and operational management teams.


    Moving into systems support and project roles, she went on to support a range of transition projects as the sector transformed with the introduction of the NDIS.


    More recently, her work has focused on advocating for and driving client-centric continuous improvement, including the development and implementation of systematic feedback and consultation frameworks across a diverse range of services for a not-for-profit organisation, including Disability, community-based aged care, and child, youth, and family support services.


    Elinor brings an integral layer to the NDIS Disability standards, with experience across client voice and client experience, organisational quality improvement, practice support, outcomes measurement and compliance.  She has skills in information management, discovered through her Master of Museum Studies, where this enriched her skills in data collection and analysis,  communication and passion about ensuring systems and processes supporting the delivery of quality practice, services  and decision-making as easily, efficiently and effectively as possible.

Meet our Network Leads

Network Lead

Having obtained his Bachelor of Commerce from the University of Sydney, Luke started his career in Audit and Assurance. After receiving his CA qualification, he made a move into the Commercial Finance sphere where he has spent the majority of his career, including 3-years living and working in London.

 

Throughout his career he has worked across various roles, companies and industries. Over this time he has honed his skills in leading and motivating teams; identifying revenue opportunities and driving cost savings; developing and building relationships with all stakeholders; understanding business operations; designing and implementing systems and processes; financial insight; and development of business reporting and KPI’s.

 

Since returning to Sydney he has worked solely within the Healthcare industry, partnering with Sales teams to drive revenue and maximise profit; identifying new business opportunities; analysing performance; enhancing customer experience; and implementing new systems, processes, and reporting for business transition to best practice.

Network Lead

Bethany is a Registered Nurse and has 22 years of experience working in varying areas of hospitals (cardiac, emergency, anaesthetics, wards), the community and the disability sector here in Australia and the United Kingdom.


She brings a diverse set of skills and knowledge to the helpz team which includes:


Clinical governance and development, Project Management, Workplace Training with a Registered Training Organisation (RTO), Clinical Nurse Consultant (Disability), Clinical Nurse Specialist (Chronic and Complex Care Coordinator) and Network Manager overseeing the daily support within Supported Independent Living (SIL) accommodation for adults and short-term respite accommodation.


Bethany held a key Clinical Governance role in NSW State Government Disability services. Bethany also has held positions in Marketing and Business Development for a large Not for Profit NDIS Disability Services organisation.


Bethany’s 13 years within the disability sector also included the transition to the NDIS within NSW. This further enhanced her expertise around individualised support needs for people with disability and is one of the factors that drives her continued approach to provide a high standard of quality care and support, implement best practice, enabling respect and dignity, fostering inclusion, diversity and access to supports.


Bethany holds a current nursing registration, qualifications in Training and Assessment and has completed post-graduate studies in Business and Workforce Management.

Network Lead

Mitch has over 15 years experience working in the community services sector. This includes 10 years in Senior leadership positions within the not-for-profit and government disability sectors. Mitch’s most recent role was at a large not for profit organisation as Regional Manager for Western Sydney, Regional New South Wales and Victoria, where he led one of Australia’s largest community-based multi-disciplinary Allied Health and Behaviour Support teams. Mitch has also worked in policy development within the Commonwealth Government and holds degrees in Law and Social Science. 


Mitch brings a key operational skill-set to helpz – a genuine and real connection to the front-line clinicians, where listening, respect and unconditional regard form part of his daily interaction and ongoing professional development framework. Mitch enhances an important level of clinician engagement with helpz – no hierarchy, enabling workplace flexibility, problem solving with and for team members and looks entirely from a clinician centric perspective.  Mitch is also a Registered Behaviour Support Practitioner.

Luke McClure, helpz Network Lead

Luke McClure

Network Lead

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    Having obtained his Bachelor of Commerce from the University of Sydney, Luke started his career in Audit and Assurance. After receiving his CA qualification, he made a move into the Commercial Finance sphere where he has spent the majority of his career, including 3-years living and working in London.

     

    Throughout his career he has worked across various roles, companies and industries. Over this time he has honed his skills in leading and motivating teams; identifying revenue opportunities and driving cost savings; developing and building relationships with all stakeholders; understanding business operations; designing and implementing systems and processes; financial insight; and development of business reporting and KPI’s.

     

    Since returning to Sydney he has worked solely within the Healthcare industry, partnering with Sales teams to drive revenue and maximise profit; identifying new business opportunities; analysing performance; enhancing customer experience; and implementing new systems, processes, and reporting for business transition to best practice.

Bethany Franklin, helpz Network Lead

Bethany Franklin

Network Lead

  • Learn More

    Bethany is a Registered Nurse and has 22 years of experience working in varying areas of hospitals (cardiac, emergency, anaesthetics, wards), the community and the disability sector here in Australia and the United Kingdom.


    She brings a diverse set of skills and knowledge to the helpz team which includes:


    Clinical governance and development, Project Management, Workplace Training with a Registered Training Organisation (RTO), Clinical Nurse Consultant (Disability), Clinical Nurse Specialist (Chronic and Complex Care Coordinator) and Network Manager overseeing the daily support within Supported Independent Living (SIL) accommodation for adults and short-term respite accommodation.


    Bethany held a key Clinical Governance role in NSW State Government Disability services. Bethany also has held positions in Marketing and Business Development for a large Not for Profit NDIS Disability Services organisation.


    Bethany’s 13 years within the disability sector also included the transition to the NDIS within NSW. This further enhanced her expertise around individualised support needs for people with disability and is one of the factors that drives her continued approach to provide a high standard of quality care and support, implement best practice, enabling respect and dignity, fostering inclusion, diversity and access to supports.


    Bethany holds a current nursing registration, qualifications in Training and Assessment and has completed post-graduate studies in Business and Workforce Management.

Mitch Zammit, helpz Network Lead

Mitch Zammit

Network Lead

  • Learn More

    Mitch has over 15 years experience working in the community services sector. This includes 10 years in Senior leadership positions within the not-for-profit and government disability sectors. 


    Mitch’s most recent role was at a large not for profit organisation as Regional Manager for Western Sydney, Regional New South Wales and Victoria, where he led one of Australia’s largest community-based multi-disciplinary Allied Health and Behaviour Support teams. Mitch has also worked in policy development within the Commonwealth Government and holds degrees in Law and Social Science. 


    Mitch brings a key operational skill-set to helpz – a genuine and real connection to the front-line clinicians, where listening, respect and unconditional regard form part of his daily interaction and ongoing professional development framework. 


    Mitch enhances an important level of clinician engagement with helpz – no hierarchy, enabling workplace flexibility, problem solving with and for team members and looks entirely from a clinician centric perspective.  Mitch is also a Registered Behaviour Support Practitioner. 

Check out our latest news & insights

April 7, 2025
Parenting is a rewarding journey, but it can also be incredibly demanding. Amidst the hustle and bustle, it's crucial to take time for self-care. Here are five essential tips to help you stay connected to yourself and maintain your sanity: Prioritise "Me Time" : Carve out a few minutes each day just for yourself. Whether it's enjoying a cuppa, reading a book, or simply sitting in silence, these moments can recharge your batteries. Stay Active: Physical activity is a great stress reliever. Find an exercise routine that you enjoy, whether it's a brisk walk, yoga, or a dance class. Regular movement can boost your mood and energy levels. Connect with Others: Don't isolate yourself. Reach out to mates, family, or support groups. Sharing your experiences and hearing others' stories can provide comfort and perspective. Practise Mindfulness: Incorporate mindfulness techniques into your daily routine. Simple practices like deep breathing, meditation, or journaling can help you stay grounded and present. Set Boundaries: It's okay to say no. Establish clear boundaries to protect your time and energy. Communicate your needs to your family and ensure you have space to recharge. Remember, taking care of yourself isn't selfish—it's essential. By prioritising your well-being, you'll be better equipped to care for your loved ones.  Make self-care a non-negotiable part of your routine and watch how it positively impacts your life and those around you.
April 7, 2025
At helpz, our behaviour support practitioners are increasingly adopting Dr. Ross Greene's Collaborative and Proactive Solutions (CPS) approach to enhance the quality of life for NDIS clients . CPS is an evidence-based model that focuses on solving the underlying problems causing challenging behaviours rather than merely addressing the behaviours themselves. The CPS approach aligns seamlessly with Positive Behaviour Support (PBS) , a cornerstone of the NDIS framework . PBS is a person-centred approach that aims to improve an individual's quality of life by understanding the reasons behind their behaviour and addressing their needs in a respectful and supportive manner. By integrating CPS, helpz practitioners can proactively identify and solve problems collaboratively with clients, fostering a non-punitive and non-adversarial environment. CPS involves three key steps: identifying lagging skills and unsolved problems, prioritising problems to be solved, and engaging in collaborative problem-solving discussions This method not only reduces challenging behaviours but also builds essential skills such as empathy, communication, and problem-solving. For NDIS clients , this means a more tailored and effective support plan that respects their dignity and promotes their autonomy. By utilising CPS within the PBS framework, helpz practitioners are better equipped to create positive, lasting changes in the lives of NDIS client s . This approach not only addresses immediate behavioural concerns but also empowers clients to develop the skills they need to thrive in their communities. For more information on our behaviour support services, please c ontact us .
April 7, 2025
Hello everyone, Tharon here, your neurodivergent consultant. Today, I’d like to discuss the benefits of martial arts, particularly for neurodivergent individuals. While martial arts can be advantageous for everyone, it offers unique benefits for those of us who are neurodivergent. Firstly, let’s consider the health benefits. Martial arts is an excellent form of exercise. Beyond physical fitness, it helps improve clumsiness and balance, which is crucial for many of us. For instance, activities like touching your nose with your eyes closed involve proprioception and kinesthesia (something that autistic people may find difficult), and martial arts can significantly enhance these skills. A fundamental aspect of martial arts is learning balance. Proper standing techniques ensure good balance and that you remain stable. Additionally, martial arts heightens your awareness of your surroundings, enhancing situational awareness enabling you to respond to potential threats faster and more efficiently. This skill is invaluable in everyday life, not just in the dojo. Now, let’s delve into internal self-regulation. Martial arts is particularly beneficial in this regard. It instills discipline and heightens body awareness. You become more attuned to interoception, which is understanding your body’s internal signals. Basic patterns or katas in Taekwondo or Karate help you focus on your breathing and movements. Performing these slowly helps you centre yourself, calm down, and manage your emotions. This mindful movement, or moving meditation, is an effective way to handle anxiety and can be practised anywhere when feeling overwhelmed. For me, it’s about recognising when my mind is racing. Breathing and movement act as catalysts to slow it down. By slowing your breathing, you slow your heartbeat, and this helps you manage your anxiety. This aids in daily activities and provides a sense of control over your environment. Martial arts encompasses various disciplines, including Karate, Taekwondo, and Kung Fu. Eastern martial arts are particularly effective for teaching regulation skills. Parents should participate with their children, attending classes together and practising at home. This not only strengthens the parent-child bond but also helps instill morality and boundaries. Martial arts can reduce the propensity for violence by teaching self-control and self-awareness. Sometimes, the only self-control we have is pausing long enough to move to a safer environment. While it doesn’t guarantee stopping a meltdown, it certainly helps. There is always a risk of martial arts being misused, however this is not unique to autistic children. Martial arts tends to reinforce an autistic person’s natural inclination for justice, honesty and fairness through strong boundaries. Teaching children the proper use of martial arts techniques is an important part of the sport, and this is something that the instructor and parents will do. Martial arts teaches self-defence against bullies. As a child, I was bullied at school, leading to meltdowns and aggressive outbursts. Learning martial arts gave me the confidence to know I was in control. I could defend myself or choose to walk away, which I did. Resorting to violence means you’ve already lost, but being able to protect yourself and others, including those who can’t protect themselves, is crucial. Parents, it’s important to disclose your child’s diagnosis to the instructor. This helps them better prepare and support your child during class. Accommodations might include breaks in a separate area or having parents involved in the lesson. Dance, especially ballet, and gymnastics can also help achieve similar goals to martial arts. Combining these activities with martial arts is highly compatible and supports all the benefits mentioned. Some centres allow children as young as three to attend, so it’s never too early to start. In summary, martial arts offers a wide range of benefits for physical and mental health, and self-regulation. It provides us with skills we might not naturally possess and helps us navigate the world more effectively. Give it a try – it might just be the best decision you make! Best regards, Tharon
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