Your best choice in disability services

helpz is Australia’s most flexible and forward-thinking Behaviour Support and Allied Health provider.

Female counsellor talking to a young girl
We Heart NDIS_2020

Get help with disability support services: what we do at helpz


At helpz, we provide comprehensive Behaviour Support and Allied Health services for individuals in the National Disability Insurance Scheme (NDIS). Our mission is to empower people with diverse disabilities to reach their fullest potential. 


We place an emphasis on a person-centred approach in disability services. We make sure that they align with each participant’s unique goals and needs, delivered in the comfort of their home for convenience and minimal wait times.


Our flexible and collaborative service model ensures that specialists across various disciplines coordinate without a hitch. This approach allows us to create holistic care plans tailored to a range of needs, from Positive Behaviour Support to occupational and speech therapy, keeping your NDIS objectives front and centre.


With a strong foundation in the disability sector, helpz delivers quality and personalised disability services that can make your life easier. Our commitment to respect, simplicity and effective outcomes means you can rely on us for care that adapts to your preferences and schedule.


Here’s what helps us stand out as an NDIS service provider:

Our specialist Clinicians come to you

There's minimal wait time and paperwork

We find the Clinician that's right for you

We follow your lead and your NDIS plan

We're guided by you and your NDIS plan

We don't charge for travel time or KMs

Allied Health Assistant (AHA) model of supports also available

helpz support areas


Young man talking to a female practitioner

Behaviour Support Practitioners

Female counsellor sitting on chair

Counsellors

Two women discussing with assortment of fruits and vegetables in front of them

Dietitians

Old man playing guitar, holding hands with younger man

Music Therapists

Occupational therapist training young man

Occupational Therapists

Man stretching out a flex band

Physiotherapists

Female psychologist with young girl patient sitting on couch

Psychologists

Female social worker holding a tablet

Social Workers

Female speech pathologist holding out a mirror in front of young girl patient

Speech Pathologists

Female counsellor on chair sitting across patient
Female dietician holding red bell pepper while taking to patient

About helpz

Service delivery built on simplicity, respect and flexibility.

With helpz, you'll experience the ease of personalised, community-based NDIS support services. We don't limit your choices; instead, we reduce the hassle and find the Clinician that’s right for you. Your peace of mind is our priority. So no matter where you live, we have local Clinicians ready to support you.

55+

Clinicians in NSW, Victoria, SA, Qld and the ACT

250+

Years of disability sector experience

More about helpz

Our mission

helpz is Australia’s most flexible and forward-thinking Behaviour Support and Allied Health provider.

We value and empower people to achieve the best outcomes for all Participants with our disability services. 

Work with helpz


We're hiring!

As a compassionate and forward-thinking NDIS service provider, we challenge traditional disability support service practices. We're seeking clinicians who are passionate about community-based service delivery. At helpz, you can focus on the work you love, free from excessive administration, travel and meetings. Your skills could be just what we need to make a difference!

Work with helpz
Physical therapy session with a female patient

FAQs


  • What types of therapies does helpz offer?

    helpz provides a range of therapies in the disability services sector, including Positive Behaviour Support, occupational therapy, speech therapy and other Allied Health services. With our comprehensive approach, we help you meet your specific therapeutic needs in a coordinated way.

  • Where does helpz operate?

    helpz has a mighty team of Clinicians all over Australia, ready to provide exceptional therapeutic support at your home, regardless of your location.

  • How can I get started with helpz?

    Getting started with our disability support services is easy. Just fill out our simple form, and we'll get back to you to chat about your needs and how they can best be met.

  • What if I don't have an NDIS plan?

    No problem! helpz also assists Fee-For-Service clients.


    If you think you may be eligible for the NDIS, you can call 1800 800 110 to make a verbal access request, or download and complete the Access Request Form on your computer. 


    Even if you don’t have a NDIS plan, we are more than happy to talk about your needs for disability support services. Please contact us directly at contact@helpz.com.au or submit an enquiry on our website.

  • How flexible is the helpz service?

    Our disability services are super flexible! We adapt to your unique requirements and work around your schedule. The helpz model is also transdisciplinary — our Clinicians work together to address all of your Positive Behaviour Support and Allied Health needs. We're all about tailoring our service to make life easier for you.

  • Does my helpz Clinician really come to me?

    Absolutely! Our services are delivered right in your home, allowing you to receive amazing NDIS Positive Behaviour Support and Allied Health services in familiar surroundings. Ultimate convenience.

  • How long does it take to match with a clinician?

    We aim to minimise wait times as much as possible. Once you reach out to us, we work quickly to match you with a clinician who can provide you with the disability support services that you need. 

  • Can I choose my helpz clinician?

    Yes, we strive to match you with a clinician that aligns with your goals and preferences. If you feel a different approach is needed, we’re open to discussing options to keep you comfortable and supported.

Check out our latest news & insights

April 3, 2025
At helpz, we believe that engaging with individuals who have lived experiences of disability is essential for creating inclusive and effective support services. We are proud to introduce Tharon, our new Neurodivergent Consultant, who brings invaluable insights and knowledge to our team. Tharon will be contributing to our monthly newsletter, sharing his perspectives on various topics, as well as developing his own course on understanding autism. With his wealth of knowledge and personal experience, Tharon plays a pivotal role in guiding our efforts to be more neuroaffirming. Join us as we delve into an insightful interview with Tharon, exploring his vision for enhancing the lives of neurodivergent people. Q: Hi Tharon, thank you for joining me today. We are excited to introduce you to our network and would love for them to get to know you. Let’s talk about you! Where are you from and what are your interests? I live in the “silver city” (Broken Hill) – I love Broken Hill, even when I am not living here my heart is always there. Broken Hill has a few claims to fame, one is that it was home to the artist Kevin Charles “Pro” Hart. When I left Broken Hill briefly as a child, “Pro” Hart gave each of my family members a New Testament bible with a hand-painted picture on the back of it. I still have mine, it is a cherished possession. I am a late-diagnosed autistic at 25 years old, now 40 years old. I am single (and looking). I am an avid reader – The Wheel of Time series, by Robert Jordan, is my absolute favourite. I will read anything and everything – I once read the dictionary backwards for fun - I am kidding, I did it more than once. I have aspirations in breeding birds. I absolutely love birds and flying things – ask me about the Battle of Midway! I also love Doctor Who, Star Wars (before Disney got involved), sci-f i in general, and games like chess, Monopoly, Dungeons and Dragons, and other TTRPGs, Ace Combat, Kingdom Hearts, Sid Meier's Civilisations, and War of Thunder, just to name a few. Q: What brought you to this position and what are your goals? I was running out of NDIS funding and completing assessments when I met Danny Burgess as a behaviour support practitioner. Before I had the help of therapists, I had already researched everything. Danny asked me, “ What can we do for you?” I told him that I had already done all the research and was doing all the things already. From there, after he heard my knowledge and advocacy skills, Danny offered me a job. Danny employed me to create a training program to help others understand Autism from the inside perspective, which is a work in progress, and we hope to have the first component available in the next month or so. I want to start developing peer support groups for people with ASD to help them understand themselves and help people avoid the mistakes I made. Q: What does being neuroaffirming mean to you, and why is it important for disability organisations? Neuroaffirming to me means treating me like everyone else, but having consideration that I am not like everyone else. We are often treated with casual cruelty – comments like “suck it up” or “everyone does that.” So many of us mask our autism because we feel that we cannot be ourselves around others. We are not masking for us; it is painful and stressful for us; we are masking for you so that you are comfortable around us. Being neuroaffirming is about acceptance and letting people be who they are, without treating us differently or lesser. We are not broken; we are different. Living in a world that you are not built for is traumatic. Neuroaffirming is about being kind and understanding. We know that some things we do are not acceptable, but we need to know why and how to do it differently, and sometimes we need this explained to us 10-15 times before we get it, and sometimes we will never get it. Q: What are some common misconceptions about neurodivergence that you encounter, and how do you address them? “We are not empathetic” – This is not true. We have empathy; we often do not know how to communicate that we care and are worried for you. We also often do not have control over our facial expressions and tone of voice. People misconstrue this as having no empathy, but it’s simply false. “We are giving you a hard time” – Nope! We are just having a hard time. We might not know or understand the situation and need your help to understand it. If we are annoying you, say something. It does not need to be in the moment; it can be later on. We often do not realise we do something that makes you upset. Try to look at things f rom our perspective. Parents will bond so much better if they can draw themselves into their child’s world “Autistics are all super smart” – We have the same spectrum of intelligence as neurotypical people. Q: Is there anything else you would like to share about your vision for enhancing neuroaffirmation at helpz? Neuroaffirmation is not a term I would use, but it is about being kind to one another, accepting each other for who they are, and understanding the ‘why’ of actions. I don’t really care about the term 'neuro-affirming', it doesn’t really cross my mind, what I do care about is helping people understand each other so people can treat each other with kindness and consideration - just treat us like everyone else without forcing us to do something we aren’t ready for, or can’t do. If I could sum it up in one phrase it would be - be the person we feel safe enough to unmask in f ront of. My goal is to help autistics understand themselves better, and for neurotypicals to understand autistics better.
March 26, 2025
Interim restrictive practice approvals in NSW: What Supported Independent Living (SIL) providers need to know!
By Clair Kauter February 27, 2025
At helpz, we know that providing high-quality behaviour support starts with confident, well-equipped practitioners. That’s why we created the Behaviour Support Development Program (BSDP) —our very own training and mentorship pathway designed to help new practitioners build the skills they need to succeed. Since launching in 2022, our program has supported over 100 practitioners to step into the field with the practical knowledge, experience, and confidence to provide meaningful support to people with disabilities. And we’re proud to say that number is growing every year! How It Works The BSDP is delivered entirely online and starts with a series of seven interactive webinars , giving practitioners a strong foundation in behaviour support. From there, participants can opt into an 8-week mentorship program , where they work alongside our experienced clinicians to apply their learning in real-world scenarios. Throughout the program, we guide practitioners every step of the way, helping them: ✅ Write and refine behaviour support plans ✅ Develop effective data collection strategies ✅ Complete assessments with confidence ✅ Prepare training and implementation programs, including those involving restrictive practices At the end of the self-paced journey , each practitioner undergoes a comprehensive review of their self-assessment and previous experience. Based on this, they may be endorsed as Core or Developing Core , setting them up for success as they take on their first caseload. What Our Practitioners Say Many of our past participants have shared how the BSDP gave them the confidence and skills to thrive in their roles. Courtney Pettingill , a recent BSDP graduate, said: "I was initially anxious about completing the BSDP… but the activities made learning easy, and my nerves quickly faded thanks to the incredible support from the Helpz team and my clinical supervisor. Now, I feel confident delivering behaviour support services." Looking Ahead to 2025 We’re excited to continue growing our BSDP in 2025, welcoming even more passionate practitioners who want to make a real impact in the disability sector. If you’re looking for a supportive, hands-on program to kick-start your behaviour support career, we’d love to welcome you to helpz! Find out more about our program here .
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