Your best choice in disability services

helpz is Australia’s most flexible and forward-thinking Behaviour Support and Allied Health provider.

Female counsellor talking to a young girl
We Heart NDIS_2020

Get help with disability support services: what we do at helpz


At helpz, we provide comprehensive Behaviour Support and Allied Health services for individuals in the National Disability Insurance Scheme (NDIS). Our mission is to empower people with diverse disabilities to reach their fullest potential. 


We place an emphasis on a person-centred approach in disability services. We make sure that they align with each participant’s unique goals and needs, delivered in the comfort of their home for convenience and minimal wait times.


Our flexible and collaborative service model ensures that specialists across various disciplines coordinate without a hitch. This approach allows us to create holistic care plans tailored to a range of needs, from Positive Behaviour Support to occupational and speech therapy, keeping your NDIS objectives front and centre.


With a strong foundation in the disability sector, helpz delivers quality and personalised disability services that can make your life easier. Our commitment to respect, simplicity and effective outcomes means you can rely on us for care that adapts to your preferences and schedule.


Here’s what helps us stand out as an NDIS service provider:

Our specialist Clinicians come to you

There's minimal wait time and paperwork

We find the Clinician that's right for you

We follow your lead and your NDIS plan

We're guided by you and your NDIS plan

We don't charge for travel time or KMs

Allied Health Assistant (AHA) model of supports also available

Female counsellor on chair sitting across patient
Female dietician holding red bell pepper while taking to patient

About helpz

Service delivery built on simplicity, respect and flexibility.

With helpz, you'll experience the ease of personalised, community-based NDIS support services. We don't limit your choices; instead, we reduce the hassle and find the Clinician that’s right for you. Your peace of mind is our priority. So no matter where you live, we have local Clinicians ready to support you.

55+

Clinicians in NSW, Victoria, SA, Qld and the ACT

250+

Years of disability sector experience

More about helpz

Our mission

helpz is Australia’s most flexible and forward-thinking Behaviour Support and Allied Health provider.

We value and empower people to achieve the best outcomes for all Participants with our disability services. 

Work with helpz

We're hiring!

As a compassionate and forward-thinking NDIS service provider, we challenge traditional disability support service practices. We're seeking clinicians who are passionate about community-based service delivery. At helpz, you can focus on the work you love, free from excessive administration, travel and meetings. Your skills could be just what we need to make a difference!

Work with helpz
Physical therapy session with a female patient

FAQs

  • What types of therapies does helpz offer?

    helpz provides a range of therapies in the disability services sector, including Positive Behaviour Support, occupational therapy, speech therapy and other Allied Health services. With our comprehensive approach, we help you meet your specific therapeutic needs in a coordinated way.

  • Where does helpz operate?

    helpz has a mighty team of Clinicians all over Australia, ready to provide exceptional therapeutic support at your home, regardless of your location.

  • How can I get started with helpz?

    Getting started with our disability support services is easy. Just fill out our simple form, and we'll get back to you to chat about your needs and how they can best be met.

  • What if I don't have an NDIS plan?

    No problem! helpz also assists Fee-For-Service clients.


    If you think you may be eligible for the NDIS, you can call 1800 800 110 to make a verbal access request, or download and complete the Access Request Form on your computer. 


    Even if you don’t have a NDIS plan, we are more than happy to talk about your needs for disability support services. Please contact us directly at contact@helpz.com.au or submit an enquiry on our website.

  • How flexible is the helpz service?

    Our disability services are super flexible! We adapt to your unique requirements and work around your schedule. The helpz model is also transdisciplinary — our Clinicians work together to address all of your Positive Behaviour Support and Allied Health needs. We're all about tailoring our service to make life easier for you.

  • Does my helpz Clinician really come to me?

    Absolutely! Our services are delivered right in your home, allowing you to receive amazing NDIS Positive Behaviour Support and Allied Health services in familiar surroundings. Ultimate convenience.

  • How long does it take to match with a clinician?

    We aim to minimise wait times as much as possible. Once you reach out to us, we work quickly to match you with a clinician who can provide you with the disability support services that you need. 

  • Can I choose my helpz clinician?

    Yes, we strive to match you with a clinician that aligns with your goals and preferences. If you feel a different approach is needed, we’re open to discussing options to keep you comfortable and supported.

Check out our latest news & insights

Kia’s Big Leap: From Challenges to Triumph at McDonald’s

November 7, 2025
At helpz, we love celebrating milestones that highlight resilience, growth, and the power of support. Today, we shine a spotlight on Kia, a young woman whose journey reminds us that with compassion and belief, incredible things are possible. Kia has faced more challenges than most her age. Growing up in foster care and overcoming significant hurdles in her early years has not stopped her. Kia has not let her life story define her spirit. Recently, she achieved a life-changing milestone: she proudly started her first job at McDonald’s . This isn’t just employment; it’s a symbol of her growing confidence, independence, and belief in herself. Working at McDonald’s is more than flipping burgers and serving fries. For Kia, it’s an opportunity to develop essential life and work skills; communication, teamwork, following routines, and managing new responsibilities. Each shift strengthens her sense of purpose and pride, proving that she’s capable of thriving in a structured, supportive environment. The McDonald’s team has played a vital role in Kia’s success. Their welcoming and inclusive approach ensures she feels supported as she learns at her own pace. Patient guidance from colleagues, combined with ongoing encouragement from her behaviour support practitioner, Marika Williams, has created a foundation where Kia can flourish. Equally deserving of recognition is Renee, Kia’s Living Skills Keyworker from Catholic Care . Renee has worked tirelessly alongside Kia, providing consistent, grounded support that has been instrumental in helping her reach this milestone. Her dedication, patience, and unwavering belief in Kia have made a profound impact, and we deeply appreciate the role she’s played in Kia’s journey. Starting a customer-facing role is no small feat for someone who has experienced social anxiety and depression. Every interaction, every smile exchanged, is a step toward conquering fears that once felt overwhelming. Kia is not just earning a pay cheque, she’s building confidence, practising social skills, and connecting with others in meaningful ways. Kia’s journey is a powerful reminder that with the right supports, compassion, and belief, people can achieve incredible things. She is discovering her strengths, embracing new challenges, and proving to herself, and to all of us, that she is capable of greatness. Congratulations, Kia! Your courage and determination inspire us all. Here’s to many more milestones and a future filled with possibilities.

Disability Awareness Hub: Huntington’s disease

November 7, 2025
Understanding Huntington’s disease

The new NDIS needs assessment

November 7, 2025
Are you ready for a fairer, simpler NDIS? What the new support needs assessments mean for you and your clients The National Disability Insurance Scheme (NDIS) is evolving, and one of the most exciting changes on the horizon is the introduction of support needs assessments, set to roll out from mid-2026. These assessments promise to make planning fairer, more consistent, and less stressful for participants, families, and providers alike. So, what’s changing and why does it matter? What are support needs assessments? Support needs assessments are a new way for the NDIS to understand what supports a person with disability truly needs. Instead of relying on participants to gather their own reports and evidence, the NDIS will use a validated, strengths-based tool called the I-CAN (Instrument for Classification and Assessment of Support Needs) — developed by the Centre for Disability Studies and refined over 20 years. This tool focuses on a person’s support needs, not just their impairments, and is built on the globally recognised International Classification of Functioning, Disability and Health. Why this is a game-changer For too long, participants have faced the burden of sourcing costly reports, navigating complex systems, and advocating for their needs in planning meetings. The new assessments will: remove the need for participants to provide their own evidence create fairer and more equitable budgets offer more flexibility and choice in support arrangements ensure consistency across the NDIS planning process And importantly, the government will fund these assessments, not participants. How will it work? Trained, accredited assessors will meet with participants aged 16 and over to complete the assessment. The process will include: a personalised interview using the I-CAN tool consideration of environmental and personal circumstances additional assessments for complex support needs The NDIA is working closely with the disability community to co-design this process, ensuring it reflects lived experience and is accessible to all. What’s next? The rollout will be gradual, with full implementation expected over five years. This phased approach allows for real-time feedback and continuous improvement. Most participants will continue using the current planning process for now, but the NDIA will notify individuals when it’s time for their assessment. Final thought: planning with purpose This isn’t just a new tool — it’s a new mindset. By focusing on what people need to live well, rather than what they can’t do, the NDIS is taking a major step toward a more inclusive, empowering future. Are you ready to support your clients through this change? Now’s the time to learn, prepare, and embrace a more proactive approach to planning.
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