Your best choice in disability services

helpz is Australia’s most flexible and forward-thinking Behaviour Support and Allied Health provider.

Female counsellor talking to a young girl
We Heart NDIS_2020

Get help with disability support services: what we do at helpz


At helpz, we provide comprehensive Behaviour Support and Allied Health services for individuals in the National Disability Insurance Scheme (NDIS). Our mission is to empower people with diverse disabilities to reach their fullest potential. 


We place an emphasis on a person-centred approach in disability services. We make sure that they align with each participant’s unique goals and needs, delivered in the comfort of their home for convenience and minimal wait times.


Our flexible and collaborative service model ensures that specialists across various disciplines coordinate without a hitch. This approach allows us to create holistic care plans tailored to a range of needs, from Positive Behaviour Support to occupational and speech therapy, keeping your NDIS objectives front and centre.


With a strong foundation in the disability sector, helpz delivers quality and personalised disability services that can make your life easier. Our commitment to respect, simplicity and effective outcomes means you can rely on us for care that adapts to your preferences and schedule.


Here’s what helps us stand out as an NDIS service provider:

Our specialist Clinicians come to you

There's minimal wait time and paperwork

We find the Clinician that's right for you

We follow your lead and your NDIS plan

We're guided by you and your NDIS plan

We don't charge for travel time or KMs

Allied Health Assistant (AHA) model of supports also available

Female counsellor on chair sitting across patient
Female dietician holding red bell pepper while taking to patient

About helpz

Service delivery built on simplicity, respect and flexibility.

With helpz, you'll experience the ease of personalised, community-based NDIS support services. We don't limit your choices; instead, we reduce the hassle and find the Clinician that’s right for you. Your peace of mind is our priority. So no matter where you live, we have local Clinicians ready to support you.

55+

Clinicians in NSW, Victoria, SA, Qld and the ACT

250+

Years of disability sector experience

More about helpz

Our mission

helpz is Australia’s most flexible and forward-thinking Behaviour Support and Allied Health provider.

We value and empower people to achieve the best outcomes for all Participants with our disability services. 

Work with helpz


We're hiring!

As a compassionate and forward-thinking NDIS service provider, we challenge traditional disability support service practices. We're seeking clinicians who are passionate about community-based service delivery. At helpz, you can focus on the work you love, free from excessive administration, travel and meetings. Your skills could be just what we need to make a difference!

Work with helpz
Physical therapy session with a female patient

FAQs


  • What types of therapies does helpz offer?

    helpz provides a range of therapies in the disability services sector, including Positive Behaviour Support, occupational therapy, speech therapy and other Allied Health services. With our comprehensive approach, we help you meet your specific therapeutic needs in a coordinated way.

  • Where does helpz operate?

    helpz has a mighty team of Clinicians all over Australia, ready to provide exceptional therapeutic support at your home, regardless of your location.

  • How can I get started with helpz?

    Getting started with our disability support services is easy. Just fill out our simple form, and we'll get back to you to chat about your needs and how they can best be met.

  • What if I don't have an NDIS plan?

    No problem! helpz also assists Fee-For-Service clients.


    If you think you may be eligible for the NDIS, you can call 1800 800 110 to make a verbal access request, or download and complete the Access Request Form on your computer. 


    Even if you don’t have a NDIS plan, we are more than happy to talk about your needs for disability support services. Please contact us directly at contact@helpz.com.au or submit an enquiry on our website.

  • How flexible is the helpz service?

    Our disability services are super flexible! We adapt to your unique requirements and work around your schedule. The helpz model is also transdisciplinary — our Clinicians work together to address all of your Positive Behaviour Support and Allied Health needs. We're all about tailoring our service to make life easier for you.

  • Does my helpz Clinician really come to me?

    Absolutely! Our services are delivered right in your home, allowing you to receive amazing NDIS Positive Behaviour Support and Allied Health services in familiar surroundings. Ultimate convenience.

  • How long does it take to match with a clinician?

    We aim to minimise wait times as much as possible. Once you reach out to us, we work quickly to match you with a clinician who can provide you with the disability support services that you need. 

  • Can I choose my helpz clinician?

    Yes, we strive to match you with a clinician that aligns with your goals and preferences. If you feel a different approach is needed, we’re open to discussing options to keep you comfortable and supported.

Check out our latest news & insights

October 9, 2025
Across the NDIS space, Positive Behaviour Support (PBS) is playing an increasingly central role in how we understand and respond to behaviours of concern. But quality behaviour support doesn’t happen by accident. It’s built on a foundation of training, supervision and practical experience. If you’re exploring a pathway into behaviour support or looking to build internal capacity within your organisation, understanding how behaviour support training works is a valuable first step. What is Positive Behaviour Support? Positive Behaviour Support is a person-centred and evidence-based approach that aims to reduce behaviours of concern and improve quality of life. It focuses on understanding the reasons behind behaviour — not just the behaviour itself — and designing strategies that are proactive, practical and ethical. Rather than using reactive or restrictive approaches, PBS encourages support plans that look at environmental triggers, communication needs, daily routines and unmet goals. The aim is to build safer, more stable and more supportive environments for the people who need them. Who delivers behaviour support and how they are trained Under the NDIS Commission, behaviour support practitioners must demonstrate their capability to develop, implement and monitor behaviour support plans in line with legislative and clinical requirements . While practitioners often come from allied health or education backgrounds, the core requirement is evidence of knowledge and skill. Behaviour support training can include a mix of structured coursework, workshops, on-the-job learning and clinical supervision. Common areas of focus include: Functional behaviour assessment Designing interim and comprehensive behaviour support plans Understanding and reducing restrictive practices Working with families, guardians and multidisciplinary teams Meeting documentation and reporting standards required by the NDIS Commission For newer practitioners, supervision and mentoring are also key. This allows them to apply what they’ve learned in real-life settings while receiving guidance and feedback from experienced clinicians. Why behaviour support training matters Demand for behaviour support services is growing, particularly in regional and remote areas, but the number of qualified practitioners has struggled to keep pace. For providers, this gap creates challenges around service delivery, compliance and participant outcomes. Investing in practitioner training helps address this by growing the pool of people who can safely and confidently provide behaviour support. It also strengthens internal teams, reduces wait times for participants and improves long-term outcomes across the board.  Positive Behaviour Support practitioner training goes beyond meeting requirements. It ensures that behaviour support is grounded in evidence, aligned with human rights and delivered in a way that actually works for the people it's meant to support. How to know if behaviour support training is right for you or your team This kind of training is well-suited to people who want to: Expand their skill set in allied health, disability or education Enter the behaviour support space through structured learning and supervision Build clinical governance and quality frameworks within their organisation Support better outcomes for participants through more capable, confident staff If you’re a provider looking to upskill your team or a clinician seeking a pathway into behaviour support, training can open the door to new opportunities and help set a higher standard of care. Build behaviour support capability with helpz At helpz, we provide training, supervision and practical support through our Behaviour Support Development Program (BSDP). This flexible online program is hosted on Teachable and designed to help professionals build the knowledge and confidence to deliver Positive Behaviour Support that meets NDIS Commission standards. Participants receive expert guidance, access to clinical supervision and support with portfolio development, all within a framework grounded in real-world practice. As a national NDIS provider, helpz also offers therapy and allied health services across Behaviour Support, Counselling, Psychology, Social Work, Speech Pathology, Occupational Therapy, Dietetics and more. Get in touch with us to learn how you can become a Positive Behaviour Support practitioner.
October 4, 2025
Across recent team discussions, Behaviour Support Practitioners have been diving into a heartwarming and increasingly relevant topic: the therapeutic benefits of pets, particularly for older participants. Whether it’s the wag of a tail, the purr of a cat, or the gentle nudge of a nose, animals are proving to be more than just companions—they’re powerful contributors to emotional wellbeing. For many older participants, pets offer a sense of purpose, routine, and unconditional love. They can help reduce feelings of loneliness and isolation, which are common among those living alone or experiencing limited social interaction. The simple act of caring for a pet—feeding, grooming, walking—can foster independence and boost self-esteem. Research and anecdotal evidence alike show that pets can: Lower stress and anxiety levels Improve mood and emotional regulation Encourage physical activity and mobility Provide sensory comfort and grounding Support social connection through community pet events or casual chats with fellow pet lovers One Behaviour Support Practitioner shared a story about a participant whose mood and engagement dramatically improved after adopting a rescue dog. The participant began taking daily walks, chatting with neighbours, and even attending local dog meetups—activities that had previously felt out of reach. Interestingly, the benefits aren’t limited to dogs and cats. Birds, rabbits, guinea pigs, and even fish have been shown to offer calming effects and companionship. For participants in supported accommodation or those with limited mobility, low-maintenance pets can still provide meaningful interaction and joy. Practitioners are now exploring ways to incorporate pet therapy into behaviour support plans, including: Facilitated visits with therapy animals Support to adopt or foster pets Collaboration with local animal shelters and pet programs Education around pet care and responsibilities Of course, every participant’s needs and circumstances are different, and careful planning is essential. But the growing interest in pet-based therapeutic strategies reflects a broader commitment to holistic, person-centred support. As one practitioner put it: “Sometimes the best kind of support has four legs and a wagging tail.” Check out our photos of all the pets among the helpz family.
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